How do I go about getting an estimate from you?
There are several ways to obtain a quote from our company. You may call 704-551-0700, e-mail carolinasales@heritageprinting. com, fax 704-909-7802 or go to our website, www.heritageprinting.com or request a quote here. A customer service representative will promptly respond to your request for information.
What is the best way to get my project to you?
Most of our customers send their files to us via our website FTP. Just go to www.heritageprinting.com and click send file on the main page. The site will direct you from there. You can still send us your file
on a CD, DVD, ZIP, or Flash Drive with a copy of your project.
What about privacy and security?
No information we collect for order processing or from inquiries will be shared with any other company or website. Your information is only used to contact you when necessary.
What is the Heritage Printing Business Forum and how can I sign up for it?
Our free quarterly newsletter, the Business Forum is a short, quick-read newsletter
of information and tips in tempo with the business community today. It’s easy to subscribe. Simply email us and provide us with your name, address and phone number. Rest assured we will never share any informationthat you provide to us with anyone.
What kind of paper can my job be printed on?
There are many variables when it comes to paper stocks. If you are puzzled about what stock you need, we will be glad to assist you on picking out a stock that will best suit your project. You can always specify a specific stock of your choice or we can suggest a comparable house sheet instead. Our house sheets will afford you a substantial savings over many comparable sheets without any reduction in quality, durability or appearance.
Aqueous Coating or Varnish?
A coating, such as aqueous or varnish, can improve the look of a printed project and protect it. An aqueous coating is a fast-drying, water-based, protective coating. Varnish is essentially ink without pigment. Varnish and Aqueous comes in gloss, dull, and semi-gloss (in-between dull and gloss). Aqueous coatings will protect your project by providing more scuff resistance than varnishes. Varnishes are more often used by placing it strategically to specific areas to create emphasis and or give the impression of depth. Aqueous is normally applied to the entire sheet.
Why are so many people going to color printing? Isn’t it expensive?
Although we continue to produce a lot of one and two color jobs, many of our customers are recognizing the many benefits of color printing and are making the upgrade at a modest increase in price. If you are currently purchasing non-process printed pieces you may want to ask us for a comparison quote. You may be pleasantly surprised by what we are able to offer to you.